The Rustic Art Company
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FAQs

What payment methods do you accept?

We accept payment by Visa, MasterCard and American Express.

Can I pay using PayPal?

Yes, please email me at customerservice@rusticart.co and I will send you a PayPal invoice.

Do you offer Overnight or Express shipping?

We used to but we found those services too unreliable and expensive for our customers. By using standard shipping we can offer free shipping to everyone...saving you a lot of money!

When does my order get shipped?

All orders are shipped within 24 hours of receipt unless you place your order on the weekend or statutory holiday. In that case, your order will ship the next business day.

How long does it take for my order to arrive?

Standard shipping (which is always free from us!) takes anywhere between 5 - 10 business days after it's been picked up.

Tell me more about your money back guarantee.

We offer the best guarantee in the business! If you are not satisfied with your order for any reason, please return it to us within 90 days and we will either replace it or refund you in full! No questions asked...ever.